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Terms of Service

Last Updated: August 2026

Welcome to ShafuraDesign. These Terms of Service govern your use of our website, purchase of our digital products, and access to our services.

By visiting shafuradesign.com, creating an account, or purchasing our products, you agree to these Terms of Service. Please read these terms carefully before using our website.

1. About ShafuraDesign

ShafuraDesign is an Indonesian digital design studio providing creative digital products and design services, including:

  1. Canva Templates
  2. Digital Planner Templates
  3. Printable Designs
  4. Creative Design Resources
  5. Poster Templates
  6. Custom Design Services
  7. Presentation Templates

Our products are provided as digital downloads or digital access products. No physical products are shipped.

2. Digital Product Usage

All digital products purchased from ShafuraDesign are licensed for personal or approved business use only.

You may:

  • Download and use purchased products
  • Customize templates for your own projects
  • Edit Canva templates according to your needs

You may not:

  • Resell our digital products
  • Redistribute files or template links
  • Share purchased files with others
  • Claim our designs as your own original work
  • Upload our products to other marketplaces
  • Use our products to create competing template collections

All intellectual property rights remain with ShafuraDesign.

3. Canva Templates

For Canva-based products:

  • A free Canva account may be required to access and edit templates.
  • Customers are responsible for creating and maintaining their own Canva account.
  • Some Canva elements may be subject to Canva’s own licensing terms.
  • ShafuraDesign does not control Canva’s platform, features, or availability.

Customers agree to use Canva templates according to Canva’s terms and policies.

4. Digital Downloads

After completing a purchase, customers may receive access through:

  • Customer account downloads
  • Email delivery
  • PDF instruction files
  • Canva template links

Customers are responsible for providing accurate account and email information.

If you experience problems accessing your purchase, please contact us for assistance.

5. Purchases and Payments

By placing an order on ShafuraDesign, you agree that:

  • All information provided during checkout is accurate.
  • You are authorized to use the selected payment method.
  • Payment must be completed before accessing purchased products.

Prices and available products may change without prior notice.

6. Refund Policy

Due to the nature of digital products, all sales are generally considered final.

Because digital files and template access can be delivered immediately, we do not accept returns or exchanges after purchase.

However, we may provide support if:

  • The download link does not work
  • The file is damaged
  • There is a technical issue preventing access

Please contact us if you experience any problems with your purchase.

7. Custom Design Services

For custom design services:

  • Project details must be agreed upon before work begins.
  • Customers must provide accurate information and required materials.
  • Final designs may vary depending on project requirements.
  • Additional revisions or changes outside the agreed scope may require additional fees.

Ownership and usage rights of custom designs will follow the agreement between ShafuraDesign and the customer.

8. Intellectual Property Rights

All content on ShafuraDesign, including:

  • Templates
  • Graphics
  • Images
  • Designs
  • Website content
  • Branding materials

is owned by or licensed to ShafuraDesign.

Unauthorized copying, distribution, modification, or commercial use is prohibited.

9. Account Responsibility

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your account information
  • Keeping your login credentials secure
  • Providing accurate account information

You are responsible for all activity performed through your account.

10. Website Use

You agree not to:

  • Use the website for illegal activities
  • Attempt to damage website functionality
  • Access restricted areas without permission
  • Upload harmful files or malicious content

We reserve the right to restrict access to users who violate these terms.

11. Third-Party Services

ShafuraDesign may use third-party services, including:

  • Canva
  • Payment providers
  • Hosting services
  • Analytics platforms

These services operate under their own terms and policies.

ShafuraDesign is not responsible for changes, interruptions, or issues caused by third-party platforms.

12. Limitation of Liability

ShafuraDesign provides digital products and services on an “as available” basis.

We are not responsible for:

  • Loss caused by misuse of products
  • Issues caused by third-party platforms
  • Incorrect customer information
  • Technical problems outside our control

13. Changes to These Terms

We may update these Terms of Service from time to time.

Changes will be posted on this page with an updated date. Continued use of our website after changes means you accept the updated terms.

14. Contact Us

If you have questions regarding these Terms of Service, please contact us:

ShafuraDesign
Banda Aceh, Indonesia

Email: [email protected]

Website: https://shafuradesign.com

These Terms of Service apply to all visitors, customers, and users of ShafuraDesign.