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Privacy Policy

Last Updated: August 2026

At ShafuraDesign, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our digital products, or communicate with us.

By accessing or using shafuradesign.com, you agree to the terms described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Billing information
  • Account information
  • Order details
  • Communication details when you contact us

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information

We collect this information only when necessary to provide our services, process orders, and improve your experience.

2. How We Use Your Information

We use your information to:

  • Process and manage your orders
  • Provide access to purchased digital products
  • Send order confirmations and download instructions
  • Provide customer support
  • Improve our website and services
  • Communicate updates, promotions, and product information
  • Prevent fraudulent activity
  • Maintain website security

3. Digital Products

ShafuraDesign provides digital design products, including:

  1. Canva Templates
  2. Digital Planner Templates
  3. Printable Designs
  4. Creative Design Resources
  5. Poster Templates
  6. Custom Design Services
  7. Presentation Templates

All products are delivered digitally. No physical products are shipped.

4. Digital Product Delivery

After completing a purchase, customers may receive:

  • Download access through their account
  • Digital files through email
  • Canva template links
  • Product instructions and related resources

Customers are responsible for providing an accurate email address during checkout.

5. Payment Information

Payments are processed securely through third-party payment providers.

ShafuraDesign does not store your complete payment card information on our servers.

Payment providers process your information according to their own privacy policies and security practices.

6. Cookies

Our website uses cookies to improve your browsing experience.

Cookies may help us:

  • Remember user preferences
  • Maintain account sessions
  • Analyze website performance
  • Improve website functionality

You can control or disable cookies through your browser settings. Some website features may not function properly without cookies.

7. Third-Party Services

We may use trusted third-party services to operate our website, including:

  • Payment processors
  • Website hosting providers
  • Analytics services
  • Email service providers
  • Marketing platforms

These third parties may collect or process information according to their own privacy policies.

8. Data Security

We take reasonable steps to protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Unauthorized disclosure

However, no online service can guarantee complete security of information transmitted through the internet.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications

To request changes or deletion of your information, please contact us.

10. Email Communications

If you subscribe to our newsletter or provide your email address, we may send:

  • Product updates
  • New template releases
  • Promotions
  • Design resources

You can unsubscribe from marketing emails at any time.

11. Children’s Privacy

ShafuraDesign does not knowingly collect personal information from children without appropriate consent.

If you believe that we have collected personal information from a child, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updates will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

ShafuraDesign
Banda Aceh, Indonesia

Email: [email protected]

Website: https://shafuradesign.com

This Privacy Policy applies to all visitors, customers, and users of ShafuraDesign.